Common questions
If yours is not here, message us — we answer within a working day.
- Can I design my own jersey online?
- Yes. The designer lets you set the colours, add an all-over pattern, upload your logo and add text, with a live preview of the front and the back. No design software or experience is needed.
- Can I upload my team or company logo?
- Yes — PNG, JPG, SVG or HEIC. A PNG with a transparent background prints best. Your file is processed in your browser and only reaches us when you send the order.
- Can every player have a different name and number?
- Yes. Enter your squad in the roster step, or import a CSV, and each shirt is printed with that player's own name, number and size. There is a small per-garment charge for personalisation.
- What is the minimum order quantity?
- It depends on the garment and the printing method — most sublimated jerseys start at 10 pieces, screen printing at 25. The designer shows the minimum for whatever you have chosen.
- How long does production take?
- Typically 7 to 14 working days from the moment you approve the proof, depending on the garment and the size of the order. The exact range is shown on every product.
- Can I order only one jersey?
- Ask us. Single pieces fall below our minimums, so they are priced by hand rather than through the site — use the quote form and we will come back to you.
- Do you provide professional design support?
- Yes. If you would rather not use the designer, send us a sketch, a photo of your old kit, or just your colours and logo, and we will draw it up for your approval.
- Which file format should I use for my logo?
- A vector SVG is ideal because it stays sharp at any size. Otherwise use the largest PNG you have — for a 25 cm chest print we want around 1,500 pixels across. The designer warns you when a file is too small.
- Can I see a preview before production?
- Always. You get a proof sheet showing the front and the back with the full specification, and nothing is printed until you approve it.
- Which printing method do you use?
- Sublimation for full-colour sportswear, screen printing for large runs of simple designs, heat-transfer vinyl for small runs of names and numbers, and embroidery for polos and corporate wear. Each has its own minimum.
- Do you deliver across Nepal?
- Yes. Delivery inside the Kathmandu Valley is usually next-day once the order is finished; elsewhere we ship by courier and confirm the cost with your quote.
- Can I reorder the same design later?
- Yes. Save your design to a file from the designer, or quote us the reference number on your proof, and we will reprint from the same artwork.
- Can I request a custom fabric or colour?
- Yes. We stock nine fabrics and can source others. For a colour outside the palette, give us the hex code or a physical sample and we will match it as closely as the dye allows.
- Do you provide size samples?
- For team orders we can send a sizing set to try on before the run is cut. Ask when you request your quote — it is the cheapest way to avoid a reprint.
- How much advance payment is required?
- We take a deposit before production and the balance on delivery. The exact split is confirmed in writing with your quote, and nothing is charged through this website.